Air Malta has experienced more than 6,000 flight cancellations as August bookings cease, and a sudden surge of no-shows at the airport increases. This comes after new travel rules were announced on Friday.
As a spokesperson for the airline shared, Air Malta received ‘a significant number of cancellations on the majority of its routes’ for travel during July and August following the announcement of a change in travel requirements, with new bookings for the rest of the summer season coming to a standstill.
‘While there are a number of people each day who are declined travel due to incorrect travel documentation, the current situation is primarily being driven by large scale cancellations of intended travel in the month of July, with over 6,000 bookings cancelled already since Friday, July 9,’ the spokesperson added.
‘In addition, new bookings for travel in August have ceased and the number of people failing to turn up to travel as booked has increased dramatically. This has occurred across all 19 markets Air Malta operates to.’
He added that call centres were swamped with calls from customers seeking clarification on the new rules, with many inevitably cancelling their booking. The spokesperson added that no flights have been cancelled but this remains a possibility should businesses persist at a slow pace.
He continued, ‘At this stage, no flight cancellations have been enacted. However, we will be monitoring closely the ongoing trends and effects of these volumes of cancellations and slow-down in booking activity and may adjust our network operations accordingly’.